Privacy Policy.

1. Information We Collect

We may collect personal information provided by families through our website, email, telephone, in person, or during our waitlist, admissions and enrollment processes. This may include names and contact information, information about a child, anticipated enrollment information, and, for enrolled children, information required to provide childcare services and meet applicable legal, regulatory and licensing requirements, including emergency contact, authorized pick-up, health, medical, allergy and immunization information.

We may also collect limited technical information when you visit our website, such as your IP address, browser information and pages visited.

We limit the information we collect to what is reasonably necessary for the purposes described in this Policy or as required or permitted by law.

2. How We Use Information

We use personal information to:

• respond to inquiries and tour requests;
• administer our waitlist, admissions and enrollment processes;
• communicate with families;
• provide and administer childcare services;
• meet legal, regulatory and licensing requirements; and
• maintain the security and operation of our website and systems.

We do not sell personal information.

Where consent is required by applicable privacy laws, we will obtain consent in accordance with those requirements. We may also collect, use or disclose information where permitted or required by law.

3. Waitlist and Lillio

Our waitlist is managed using Lillio, a third-party childcare-management provider. When you join our waitlist, you leave the ACE Montessori website and submit your information directly through Lillio's registration form.

ACE Montessori staff access and use this information within Lillio to administer our waitlist and admissions process. ACE Montessori remains responsible for personal information under its control, while Lillio processes and stores information on our behalf.

Please review Lillio’s Privacy Policy before registering.

4. Google Analytics and Cookies

We use Google Analytics to understand how visitors use our website and to improve its content, functionality and performance. Google Analytics may collect information such as IP address, device and browser information, pages visited and interactions with our website.

Our website may also use cookies and similar technologies necessary for website operation and performance. You can manage or disable cookies through your browser settings.

Information collected by Google Analytics may be processed by Google in accordance with its privacy practices. Please review Google’s Privacy Policy for more information.

5. Disclosure and Service Providers

We may disclose personal information to authorized ACE Montessori staff, service providers who assist us with childcare administration or technology, government or regulatory authorities, or other parties where necessary to provide our services, protect health or safety, or comply with applicable law.

Service providers may process information on our behalf and are expected to maintain appropriate safeguards and use information only for authorized purposes.

6. Storage, Security and Retention

Personal information may be stored or processed by ACE Montessori or our service providers in Canada or other jurisdictions, including the United States. Information processed outside Canada may be subject to the laws of that jurisdiction.

We take reasonable administrative, technical and physical measures to protect personal information against unauthorized access, use, disclosure, loss or alteration.

We retain personal information only as long as reasonably necessary for the purposes for which it was collected or to meet legal, regulatory, licensing, accounting or other requirements. When it is no longer required, we take reasonable steps to securely delete or dispose of it.

7. Your Privacy Rights

Subject to applicable privacy laws, you may contact us to:

• request access to personal information we hold about you or your child;
• request correction of inaccurate or incomplete information;
• withdraw consent where applicable; or
• raise a privacy question or concern.

We will respond to such requests in accordance with applicable privacy laws.

8. Changes to This Policy

ACE Montessori may update this Privacy Policy from time to time to reflect changes to our practices, technology or legal requirements. The updated version will be posted on our website with the applicable “Last Updated” date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how ACE Montessori handles personal information, please contact us: